This service was wonderful absolutely big kudos to your old stabbed I was taking care of quickly namaste

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I had an excellent experience with McDonald Mazda West. My friend referred me to them after I mentioned I was interested in leasing a Mazda CX-5. Everyone I encountered from the sales associates to the finance department were super nice. Dylan, the main sales associate I worked with, didn't try to up-sell me and wasn't pushy at all. This is especially considering that I could have easily been talked into getting a Grand Touring model. I ended up getting an excellent deal on a CX-5 Touring and afterwards Dylan even surprised my boyfriend and I with a funny/great gift related to something we had joked about when he went to grab the car for us. My experience with the finance person, Paul, was similarly great. He treated me like an equal and didn't try to talk down to me or cater to my boyfriend instead (like what usually happens to me when I go to car dealerships). Because I tend to lease, I've been to a number of dealerships and this was by far the best experience I've ever had with a dealership. We were all laughing and cracking jokes pretty much the entire time we were there, so I would definitely recommend this place to others. I waited a couple months to write a review because I wanted to see how they treated me after the sale, but they've still been great. I had a minor issue with my car right after I got it, but was able to text Dylan about it and he got everything handled for me right away. I can be a bit intense and have been texting Dylan whenever I've had some questions, but the poor man has been super nice and responsive each time. I had to go back there this past weekend to get a new temp tag and I was in and out in 5-10 minutes. They even offered to run my car through the car wash while I was there, or the next time I happen to be in the area.

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Their service department was incredible. I had a fan motor fail while visiting from out of state and they worked all day on a busy holiday weekend to keep me from being stranded. One of the best run and friendliest service departments I have ever worked with.

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Just bought my first Mazda here. Everyone was very pleasant to work with! We originally came in for the CX-5 but left with a CX-9. Beautiful cars, great experience, and highly recommended! We worked with Ignat. He was very laid back and got us an incredible deal. Thank you, McDonald Mazda!

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Great service - definitely recommend. They really take care of you without the unnecessary sales pitch for extra items.

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