Worked with Danyal Ismail and his manager Jim in the buying process. They worked hard to get me the price I needed to be at and really spent a lot of time working with me. No Pressure! Usually when someone approaches me and does the "salesman pitch" I am immediately out the door. These guys didn't. I bought my car and am really happy with it. Super clean pre-owned. Rides great and just what I wanted. Thanks! Highly recommend!
On 2/9/2019 I went with my Daughter to see about getting her a car. Our Sales Agent was Danyal Ismail. It was probably the best car buying experience I've ever had! My daughter tends to be shy and reserved but Danyal made her feel so comfortable from start to finish. When we got in the car for a test drive, Danyal made sure she was familiar with where everything was and how to adjust her seat. He even asked her for her favorite radio stations and programmed them into the car. Danyal has a very calming and assuring presence. He made sure to keep my daughter and me informed of all of our options in order to help get my daughter into a car that she could afford. Ultimately, we did not choose the first car we drove but we did buy her a car that she loves. It was a long day and Danyal was always kind and supportive throughout the experience. He went above and beyond throughout the whole experience!! When my daughter went to get into her new car Danyal got into the passenger seat and again went through all the little gadgets and functions of the car so that she could feel comfortable. Danyal had already programmed in My daughters three favorite radio stations.. He had remembered from the very first test drive! I know that when my other daughter is ready to buy a car we will come back to Danyal, he is just an amazing and kind human being! My experience at McDonald Mazda West was awesome and everyone we came in contact with was very helpful and positive!
On my recent trip to Denver to look at Mazdas to buy, I found the staff at McDonalds Mazda West, Rickey and Troy in particular, to be very helpful and friendly. They went out of their way to find the perfect car for me. They were wonderful to work with. Unfortunately, they weren't able to find what I wanted and I ended up finding the car at an altogether different dealership (not a Mazda dealership). The service I received at this other dealership didn't even compare to the service that Rickie and Troy provided and I was very sorry to not be able to give my business to them. They deserved it, for sure.
Thank you Mike for resolving my issue.
Very good service and sale person
Just bought a used vehicle from here, Ricky and Troy were the ones that helped us out, both were extremely professional, they weren’t pushing us to buy a car (like most salesman)and understood what we wanted. We traded in our old car and got a really great value on our old car. We wanted To get into a bigger vehicle, they had exactly what we were looking for. We were finishing up the paperwork and they had contacted the mechanic that was doing the service on it and asked what needed to be finished (was not on the lot long enough to have full service completed) and found out some things needed to be replaced and recommended that we didn’t take it home that night (we live about 3 1/2 hours away) They gave us a loaner car to take while the work was being completed, once completed they delivered our car to us 3 1/2 hours away. It was great knowing that they actually cared about the customer and the reliability of the car we purchased. I would recommend anyone that is looking at buying a new or used car to go by here and look!! Thanks Ricky and Troy for all the hard work!!
Nice sales environment! Good energy